Contact Us
Customer Service
(418) 902-0588
At Coolbox, our team excels at delivering attentive and proactive support, offering personalized guidance to every client throughout their entire experience — even from a distance.
Coolbox purchase
Francis Tremblay
Sales director
Corporate Team
At Coolbox, a dedicated and passionate team works daily to provide unique and memorable stays. From booking management to developing new destinations, everyone contributes their expertise and passion to modern, accessible outdoor hospitality.
Together, we share one vision: to let guests experience nature differently — with comfort and ease.
Jean-Sébastien Tremblay
Co-owner
Francis Tremblay
Co-owner
Daniel Tremblay
Co-owner
Questions?
Contact our customer service team 7 days a week, from 9 AM to 12 PM and 1 PM to 4 PM.
Find many answers in our FAQ
Prefer to write to us? We’ll respond within one hour.
Prefer to call us? We’re available 7 days a week!