Contact Us
Customer Service
At Coolbox, our team excels at delivering attentive and proactive support, offering personalized guidance to every client throughout their entire experience — even from a distance.
Corporate Team
At Coolbox, a dedicated and passionate team works daily to provide unique and memorable stays. From booking management to developing new destinations, everyone contributes their expertise and passion to modern, accessible outdoor hospitality.
Together, we share one vision: to let guests experience nature differently — with comfort and ease.

Jean-Sébastien Tremblay
(418) 671-8611

Daniel Tremblay
(418) 515-1241

Francis Tremblay
(418) 815-4413

Kelly Martel
(418) 290-5073
Questions?
Contact our customer service team 7 days a week, from 9 AM to 12 PM and 1 PM to 4 PM.
Find many answers in our FAQ
Prefer to write to us? We’ll respond within one hour.
Prefer to call us? We’re available 7 days a week!